Reach our Lowell dispatch desk
Contact Us for Portable Toilet Rental in Lowell
For a quote on porta john rentals or luxury restroom trailer rentals, call the dispatch desk at (351) 529-7502. Same-day responses on weekdays cover metro Lowell and surrounding communities in Middlesex County.
Phone, Email, Office Hours
Fastest reach is the phone: (351) 529-7502. Dispatch runs on the same calendar as the email queue—one call or message lands with one person, no handoffs.
You can browse all portable toilet rental services on the home page before you dial. Our inventory includes Standard Porta Potty Rental, ADA-Compliant Portable Toilet units, and foot pump hand-washing stations with grey water containment. This helps the dispatcher manage your weekly servicing route.
- Phone
- (351) 529-7502
- Address
- 175 Cabot St
Lowell, MA 01854 - Office Hours
- Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – 2:00 PM
Sunday, dispatch on call - Service Area
- Lowell metro and surrounding Middlesex
Online Quote Form Response Time
Get back a firm quote within an hour and a call from dispatch by end of day.
We answer weekday requests the same day, usually within two hours during our 8 AM to 6 PM window. After you submit the form, we’ll call to confirm site type, how many units you need, and any ADA requirements. If your schedule is tight we’ll slide your drop-off to the front of the queue at no extra cost.
Most callers in Lowell want to review portable toilet rental rates before booking. We quote weekly and monthly rates up front and add any ADA upcharge or delivery surcharge before taking a deposit.
When the schedule slips:
Emergency Dispatch After-Hours Support
After-hours calls route direct to our dispatcher. We pick up every line ourselves—no recordings, no menus. One call gets a live human, one call gets a truck rolling. Coverage runs across Lowell and the whole service area for storms, surges, or jobsite emergencies.
24/7 Phone Coverage
A live dispatcher answers calls on nights and weekends with no menu tree.
Same-Day Service Calls
When a waste tank overflows or a tipped unit occurs, our vacuum truck dispatches within hours.
Storm & Event Surge
we run weekend tipping routes and swap units same-day when storms or surprise crowds push demand past schedule.
Permitting Help
We handle last-minute permits, right-of-way agreements, and county sign-off so your special event stays on schedule with no surprises.
Our step-by-step page helps you understand the portable toilet rental process from the initial call through delivery. It covers the pre-delivery walk-through, pump out schedule, and holding tank service interval before our truck arrives at your Lowell site. After the dispatcher confirms your order, we handle the delivery handoff and return weekly for servicing on the schedule we agree to between pump out visits.
Where We Deliver
We run daily routes out of Lowell into the Greater Boston metro core and the Merrimack Valley suburbs—Billerica, Tewksbury, Chelmsford, Dracut, Tyngsboro, and Lowell-adjacent townships. Same-day drop-offs cover up to 30 miles from our yard; outside that, we quote delivery on request.
- Downtown Lowell
- Surrounding metro neighborhoods
- North Lowell corridor
- South Lowell corridor
- Middlesex unincorporated
- Outlying suburbs
- Event venues citywide
- Construction zones
Before You Call
+ What information should I have ready when I call?
Need the number of units, rental dates, and what kind of event or jobsite you’re running. Tell us if any units require ADA clearance and the surface type—paved, gravel, or grass. Once we have those details we’ll quote the rate, lock the window, and email the confirmation.
+ How quickly can a unit get to my site?
Units go out the same day when orders come in by noon in Lowell and the immediate metro area. Counties beyond Middlesex ship next-day; luxury restroom trailers need an additional day for crane leveling and full site setup.
+ Do you take credit cards over the phone?
We take credit cards over the phone as well as ACH and net-30 invoicing for established trade accounts, and our dispatcher emails a written confirmation before the truck rolls.
+ What if I need help understanding which unit fits my job?
The dispatcher collects the day’s headcount, rental length in weeks, ADA access needs, and surface type—paved, gravel, or grass. Using those inputs, they calculate the weekly or monthly rate, block the delivery slot, and send a confirmation email before the truck rolls. During busy stretches with tight construction schedules, those jobs jump to the front of the routing queue at no added cost. If you need to adjust delivery timing or add ADA units, email the dispatcher at dispatch@portapottycrewlowell.com.
Ready to Book Your Lowell Delivery
Loading now—call (351) 529-7502 and we’ll place your units today. Portable Toilet & Restroom Rental keeps the fleet clean and serviced daily.